Privacy Policy

Effective Date: [01-01-2025]

Welcome to Fibernet Broadband. We are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently.

1. Information We Collect

• **Personal Information:** Name, email, phone number, address.
• **Billing Information:** Payment details, transaction history.
• **Usage Data:** Internet browsing statistics, IP address, device information.
• **Communication Data:** Customer support queries, feedback, and complaints.

2. How We Use Your Information

• To provide and improve broadband services.
• To process billing and payments.
• To ensure network security and prevent fraud.
• To respond to customer queries and provide support.
• To send service updates, promotional offers, and important notifications.

3. Data Sharing & Security

• We **do not** sell or rent customer data to third parties.
• We may share data with law enforcement if required by law.
• All data is stored securely with encryption and access controls.

4. Cookies & Tracking Technologies

• We use cookies to enhance user experience on our website.
• You can manage cookie preferences in your browser settings.

5. Your Rights

• Right to access your personal data.
• Right to request corrections or deletion of data.
• Right to opt out of marketing communications.

6. Policy Updates

• We may update this policy periodically.
• Changes will be posted on this page with an updated date.

7. Contact Information

By using our services, you agree to this **Privacy Policy**.